The Student Help Desk
The Student Help Desk assists student using our campus technical resources. The Student Help Desk is available to support students with a variety of student technology including:
- Digital Dons laptop loans
- Microsoft Office 365 Installation
- Sac.edu Student Email Accounts
- Zoom
Note: The Student Help Desk provides troubleshooting ONLY of equipment for Digital Dons.
On personal equipment, we can only assist you with the software that the college makes available to you.
Follow this link for the answers to
Frequently Asked Questions.
Self-Service
Self-Service is a modern registration and planning system for students. Check out these resources on how to use it:
Ocelot Online Chat
Welcome to Santa Ana College! To chat with us, follow these steps:
1. Click on the "May I help you?" chat box on the right side of the screen.
2. Type "Digital Dons" into the chat box.
3. Click on the "Contact the office" box option.
4. Click on the "Digital Dons and The Student Help Desk" box option to be connected to a Student Helpdesk representative.
Availability
- To chat with us, please follow the instructions to connect to a Student Helpdesk representative.
- If we are not available, you can email your inquiry to studenthelpdesk@sac.edu. We will respond as soon as possible during normal working hours.
Contact Us via Phone Fall Hours of Operation In Person
9am - 6:00 pm
| 9am - 6:00 pm
| 9am - 6:00 pm
| 9am - 6:00 pm
| 10:30am-2:30pm
|
Fall Ocelot Livechat Hours
9am - 6:00 pm
| 9 am - 6:00 pm
| 9am - 6:00 pm
| 9am - 6:00 pm
| 10:30am-2:30pm
|
