The IT Desktop and Server Operations certificate is designed to prepare students in the technical field of PC repair and maintenance, local area networks, sufficient for completers to sit for the CompTIA A+ certification in hardware and software.  Free exam voucher for CompTIA IT Fundamentals (ITF+) ($119 value) is available upon course completion of CMPR 153 and 154.
The IT Desktop and Server Operations certificate provides you the required competencies to be employed in high demand, high wage jobs in information technology.  The certificate also covers the CompTIA Network+ objectives. 

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Learning Outcomes:
After completing the course, successful students shall:

• Identify, use, and connect hardware components and devices
• Install and support Windows OS including command line & client support
• Troubleshoot PC and mobile device issues including application security support
• Explain types of networks and connections including TCP/IP, WIFI and SOHO
• Troubleshoot device and network issues
• Identify and protect against security vulnerabilities for devices and their network connections
• Install & configure laptops and other mobile devices
• Understand Mac OS, Linux and mobile OS
• Follow best practices for safety, environmental impacts, and communication and professionalism