Student Support Hub
Student Support Hub
Thank you for choosing Santa Ana College Continuing Education to learn! We are here to support you. Below, you will find useful information about our school.
📱Important Numbers📱
English, Spanish, and Vietnamese support available
📋 Accessing Class
Your school email arrives 1-4 days after you register.
What it looks like: Your initials + 5 numbers + @student.sac.edu
Example: ch37797@student.sac.edu
Your first password is your birthday:
Format: First 3 letters of month + 2-digit day + 4-digit year
Example: If your birthday is April 6, 1990 → Apr061990
💡 Tip: Take a screenshot of your email and password. Save it somewhere easy to find!
Forgot your email or password? Retrieve or reset here
24/7 Tech Support: 714-480-7407
Canvas is where you access your online class.
To login to Canvas:
- Go to Canvas login
- Use your school email address (not your personal email)
- Use your password (your birthday for first login)
When will I get Canvas access?
- If classes already started: 1-2 days after registration
- If you registered early: 2-3 days before class starts
Can't login?
- 24/7 Tech Support: 714-480-7407
- Or click the "help" icon inside Canvas for Canvas support
Your teacher will email you with TWO ways to join:
Option 1: Click the Zoom link your teacher sends you
Option 2: Login to Canvas and access your class there
Both options work on your computer, tablet, or phone.
⭐ Check your student email - your teacher will contact you before class starts!
Can't find the email from your teacher?
- Check your student email (ch37797@student.sac.edu), not your personal email
- Check your spam/junk folder
- Call your instructor or the Welcome Center: 714-241-5804
📖 Common Questions
All current students get a FREE Student ID card!
Why get one?
- Access campus services (library, computer labs)
- Get student discounts at local businesses
- Show that you're a student for jobs and scholarships
How to get yours:
- Get it in-person at Centennial Education Center or Santa Ana College campus
- Or request it online and we'll mail it to you
Questions?
- Admissions and Records: 714-564-6059
Ready to keep learning? Great!
Our online class schedule is updated daily with new offerings. You can browse classes by:
- Program (ESL, Career Education, High School Diploma, etc.)
- Location (in-person or online)
- Time (morning, afternoon, evening)
Need to switch to a different time or level? We can help!
Option 1: Call us
Admissions & Records: 714-564-6059
We'll help you find the right class and make the change.
Option 2: Do it yourself online
Use Self Service: sac.edu/selfservice
You'll need your school email and password to login.
Need help with Self Service?
- Welcome Center: 714-241-5804
- 24/7 Tech Support: 714-480-7407
💡 Tip: Talk to your teacher or a counselor before changing classes. They can help you find the best fit for your schedule and goals.
🧑🏫 Talk to Your Teacher
Your teacher knows you and your progress. They can help you with:
- What class comes next in your program
- Whether you're ready to move up a level
- How to re-enroll for next semester
- Next steps in your learning journey
🧑 Meet with a Counselor (It's Free!)
Our counselors are here to help you plan your future. They can help you:
- Explore career options - What jobs are growing? What pays well?
- Plan your educational path - Should you get a certificate? Transfer to a 4-year college?
- Choose classes that match your goals - Not sure if you need ESL or Career Education? We'll help you decide.
- Understand what's available - We have programs in healthcare, business, technology, and more
📞 Schedule a counseling appointment: 714-241-5720
Counselors speak English, Spanish, and Vietnamese. Appointments are available in-person, by phone, or on Zoom.
Learn more about counseling services | See our programs
💡 Tip: Don't wait until the last minute! Talk to your teacher or a counselor before the semester ends so you know what to do next.
💻 Technology and Student Resources
⚙️ Microsoft Office 365
Get the full professional suite on your computer, tablet, and phone:
- Word, Excel, PowerPoint, Outlook
- OneDrive cloud storage
- Microsoft Copilot - AI assistant built right in to help you write, research, and learn
⚙️ AI Tools to Help You Succeed
We provide cutting-edge AI tools to support your learning:
- Microsoft Copilot - Ask questions, get writing help, research topics
- Notebook LM - Turn your class notes into study guides
- Nectir AI Tutoring - 24/7 homework help and tutoring support
New to AI? Don't worry - these tools are easy to use and we'll show you how!
⚙️ Software for Your Classes
Taking classes in graphic design, video editing, accounting, or other technical fields? You'll get free access to the professional software you need (Photoshop, QuickBooks, and more).
*All Santa Ana College students get free access to these powerful technology tools
These services are free for ALL students - online or on campus.
Counseling & Career Center: 714-241-5720
Plan your future, explore careers, get resume help, find jobs. Available in-person, by phone, or on Zoom
Basic Needs Support: 714-241-5804
Food assistance, housing resources, legal services, emergency funds for confidential support.
Health & Wellness
Mental health support, healthcare resources, wellness workshops
Welcome Center - Your One-Stop Shop: 714-241-5804
Help with technology, registration, finding services, and general questions. Walk-ins welcome!
Follow Us on Social!
Quick tips and resources - Study tips, tech help, program information