Admission & Records Frequently Asked Questions

Application

Classes begin throughout the semester at Santa Ana College. An application is required for every new student. Former students who are returning after an absence of two full semesters or longer, must also complete an application prior to registering for a class.

Applications for the coming year open on September 01. Online applications can be submitted for one of two application periods: Intersession & Spring Term or Summer & Fall Term.

For more information, click on: Apply to Santa Ana College

Application forms for international students are available online here. For any questions or concerns about admissions, please contact the International Student Program Office at Intl_Students@sac.edu. Additional steps apply for student visa applications for accepted students.

The Online Application is available ​on November 1st for Spring and April 1st for Summer and Fall.

After submitting your application, you should receive a welcome email from Santa Ana College with your student information within 3 business days.

If you do not receive a welcome email within 3 business days, you may submit an Application Validation Request for review. 

*Please note that returning students may not receive a welcome email. If you are a returning student, please click the box below and provide your confirmation number and a valid photo ID so we can release your student credentials.90

Students who did not take active classes for any full year (Fall and Spring terms) or longer will automatically be set to inactive in our records. Please visit this link to submit your new application: Online Application.

 

Classes and Registration

Please visit our class schedule to see the offered coures during each term.

New students receive an appoi​​ntment to register online after an application is submitted. Check online via Self-Service on the Student menu under Registration, "View Online Registration Date".

Registration can be ​completed online via Self-Service at the student's scheduled appointment date and time, or at any time after the appointment time. You can find a step-by-step tutorial to guide you through the self-service class registration process on our website here: Admissions & Records Academy.

If you need additional support, you can reach our team by chat on our website (bottom right corner), or via phone at 714-564-6017. You may also visit the Admissions & Records office in person for assistance.

Students will ordinarily not be allowed to register for more than 18 units. When individual circumstances may require additional unit demand, an overload program in excess of 18 units may be approved. Approval for such overloads may be secured from college counselors or the Dean of Counseling. A summer session load should not exceed nine units for an 8-week session. If over 9 units for summer or over 6 units for intersession, an overload petition is required.

You can add or drop classes through your Self-Service within the published add/drop deadlines.

Add and drop deadlines vary by course. Please check the class schedule or student portal for specific deadlines.

If a class is full, you may be able to join the waitlist. Waitlisted students are enrolled automatically as seats become available, based on their position on the list.

Dropping a class after the deadline may result in a "W" grade and may affect your academic record or financial aid.

A registration hold prevents you from enrolling in classes. Holds may be placed for reasons such as unpaid fees, missing requirements, or administrative issues. You can view and resolve holds through your student portal or by contacting the appropriate office.

Reinstatement is not guaranteed and requires instructor approval. Availability depends on course policies and enrollment limits. The reinstatement process must be initiated by the instructor.

Transcript Requests

There are two types of transcripts: OFFICIAL and UNOFFICIAL. An unofficial copy can be obtained for currently enrolled students in Self-Service. Go to "Academics" and click on "Unofficial Transcript". All requests sent from the Admissions Office are OFFICIAL transcripts. Once the envelope is opened, it is considered UNOFFICIAL.

For official transcripts, you can request your transcripts directly online via Parchment, see the information and link on our website here: Transcript Request 

Alternatively, transcripts can be requested by filling out an online transcript request form found here: Online SAC Transcript Request

Students are eligible for two free physical transcripts. These free transcripts do not apply to orders placed through Parchment. Please submit this form only if you have unused free transcripts. All additional requests beyond that must be submitted through Parchment.

An in-person transcript request request $8 per copy after the two free transcipts haev been used.

Please visit the Parchment website for the most up-to-date information regarding their fees.

For more information, click on: Parchment

Santa Ana College can only provide a transcript of courses from schools within the Rancho Santiago Community College District which i​ncludes Santa Ana and Santiago Canyon Colleges.

For requests made through San​​​ta Ana College,  the Admissions Office can be reached by submitting a form here - Contact Us or phone (714) 564-6017

Transcripts are updated 1 week after the end of a semester.

Parchment is the fastest option, as it delivers your transcript electronically to you or to a designated recipient. Please visit Parchment to place an order through their website.

For privacy reasons, transcripts can only be requested by the student or by a third party with proper authorization.

You can check the status of your transcript by giving us a call at (714) 564-6017 or filling out the Contact Us form.

Fee Payments & Refunds

You can view your current charges, payment deadlines, and account balance by logging into your Self-Service portal and selecting the Student Finance link.

If fees are not paid by the deadline, you may be dropped from your classes, or a hold may be placed on your record that could prevent you from registering.

If your fees are not being covered and you applied for FAFSA or the California Dream Act, please contact the Financial Aid Office directly for assistance.
Discrepancies between our records and your financial aid application may be preventing your funds from being received and applied to your account.

Students may be charged various fees, including enrollment fees, health fees, student representation fees, and other charges associated. For more information, please visit the following link: Fees and Refunds.

If you believe a fee was charged incorrectly, please contact the Student Business Office for review.

Transferring to SAC

After you apply, you should have copies of your college courses sent to the Admissions Office if you want the credit transferred to your Santa Ana College record. It is suggested that an appointment be made to meet with a Counselor to review past transcripts and to make an educational plan for your future classes at Santa A​​na College.

If your official transcripts are already on file, or if you have transcripts that demonstrate you meet the prerequisite and only need a prerequisite waiver, please contact our Counseling Office. They can review your transcripts and place the waiver on your record for the appropriate term, allowing you to complete your class registration online.  Our counseling office currently accepts walk-in visits, or you may schedule an appointment online. 

Alternatively, you may submit an online form here: Prerequisite Challenge

 

Graduation

You must schedule an appoi​​ntment with a Counselor. Our counseling office currently accepts walk-in visits or you may schedule an appintment online. Counseling Division

Please visit the Commencement page for the most up-to-date information and contact details.

Diplomas and certificates are typically mailed several weeks after degrees are posted. Processing times may vary.

Visit the website of the Graduation Office. You can find the order form for duplicate diploma at the bottom of the page.

Records & Updates

You can update your phone number and email directly through your Self-Service portal.
For any other change, please submit a Change of Information Request.

Students are able to access their records in Self-Service.
You are able to retrieve your username or reset your password in the Account Manager website.

Note: Students who have not enrolled in courses for a full academic year (Fall and Spring terms) or longer are automatically marked as inactive in our records and will lose access to their student portal. To continue, these students must submit a new application.

Please submit a Contact Us form with your request.

If you would like to give permission for someone else to view your student records, please complete and submit a FERPA Release form.

Processing times vary, but most records updates are completed within 2-3 business days (excluding weekends and holidays) after all required documentation is received. You will receive a confirmation email once the update has been processed.

Residency

California residency determines whether you are charged resident or nonresident tuition. Residency is based on state law and your individual circumstances.

If you have been physically present in the state of California for more than one year immediately preceding the residence determination date (one year and one day) and have demonstrated an intent to make California your permanent home, you may qualify for California residency.

Exempts certain students from paying nonresident tuition (higher than resident tuition) and/or allows them to apply and receive state aid at certain California public and private colleges. If you attended at least 3 years of high school in CA and graduated you may be eligible for an AB540 nonresident tuition exemption.

To update your residency status, please submit the online form and the listed documentation to us via CA Residency Reclassification or AB540
 
*Please note that for CA Residency Reclassification and AB540, students may only update their status for the current term.*

We encourage students to update their residency status before the start of the semester to ensure all enrollment-related fees are accurate. Students may update their residency throughout the semester; however, they may experience billing issues if changes are made later.

Students may not qualify for California residency for tuition purposes if they moved to California primarily to attend school, have not lived in the state for at least one year and one day, cannot show intent to make California their permanent home, or hold an immigration status that prevents establishing residency.

If you believe you have been incorrectly classified as a non-resident, please fill out the California Residency Reclassification Form

California Virtual Campus

In the student’s CVC Exchange dashboard, the student can locate their Teaching College ID#. Students can also view their student ID directly on the Congratulations page after they have successfully cross-enrolled into the Teaching College.

Students are limited to two (2) courses per term using the CVC Exchange. Additionally, winter and spring are considered one term.

No, the CVC Exchange does not currently support waitlists or add-codes.

Refunds for eligible students will be automatically processed weekly beginning the third week of the semester. To request a refund prior to the third week of the semester, please contact that Student Business Office (714) 564-6965 or cashier@sac.edu). CVC Students will be refunded via a check mailed to the student’s address.

Please note that students currently enrolled through the CVC Exchange Portal do not have access to unofficial transcripts. If you wish to acess your unofficial you will have submit a SAC College Application. This will provide access to your student portal and unofficial transcripts; however, you will not be able to register for classes unless you deactivate your CVC enrollment.

Santa Ana College will send an electronic copy of your transcript to your Home College after the end of the semester/quarter so they know you completed those units and courses. You may also submit a transcript request through SAC Transcripts.

Math Center
Students should select “Click Here for Online Tutoring” and request to be added for access.
Website: Math Center
They may also request access by emailing or calling the center.

Learning Center
Students can schedule an appointment at: Learning Center
You may also call the center at (714) 564-6569.

Science Center
At this time, CVC students will not be able to access the Science Center, as the current hours and services are designed to accommodate in-person support only.