Student Help Desk
The Student Help Desk provides technical support and computer help for Digital Dons laptops only. The Student Help Desk assist student using our campus technical resources. The Student Help Desk is available to support students with a variety of student technology including:
Follow this link for the answers to
Frequently Asked Questions.
Self-Service
WebAdvisor will be replaced in 2021 by
Self-Service. Here are some resources to help with this transition:
Online Chat
We have a live chat system called Cranium Cafe that you may use to interact with us.
Live chat requires the Chrome or Firefox web browser. Please refer to the
Cranium Cafe Student Guide for more information on how to use this system.
Availability
If we are "Online" and you would like to chat with us, please select the
"Ask A Question" button in any available contact card and our student leader will gladly assist you. You will be required to log in by selecting the Canvas or Guest Registration login button.
If we are "Offline" you may use the Student Help Desk contact card at the bottom to submit your inquiry with the "Send Offline Message" button. We will respond as soon as possible during normal working hours.
Hours of Operation
Monday
| 9:00 a.m. - 4:00 p.m. |
| Tuesday | 9:00 a.m. - 4:00 p.m. |
| Wednesday | 9:00 a.m. - 4:00 p.m. |
Thursday
| 9:00 a.m. - 4:00 p.m. |
| Friday | 9:00a.m. – 1:00 p.m.
|
