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Online Orientation:

What is Online Learning?  Are you ready to learn online?  View this Introduction to Online Learning to get an accurate picture of Online Learning:

Student Resources:

Santa Ana College provides resources and support for distance education students.  Click on any of the following links to be redirected to information on that resource:
          Academic Computing Center
          Admissions & Records
          Financial Aid
          IQ Bar (Student peer mentors, for assistance with technology queries)
          Math Center
          The Learning Center (includes DLA, writing assistance, and tutoring)
          Wireless Network 

Academic Computing Center

Computer with internet access is available to students in the Academic Computing Center, located in the Cesar Chavez Building (A-106), and the SAC Neally Library (L-103). 

 Admissions & Records

Phone:  (714) 564-6005
Fax:  (714)  564-6455

Santa Ana College
Admissions & Records
1530 W. 17th Street, S-101
Santa Ana, California  92706-3398 USA

Hours of Operation:
Office Hours:  Monday - Thursday:  8:00 am - 6:45 pm*
                       Friday:  8:00 am - 4:30 pm
Telephone Hours:  Monday - Thursday:  8:00 am - 5:00 pm
                               Friday:  8:00 am - 4:30 pm
Closed Saturday and Sunday
* Hours are subject to change without notice.  Please call ahead to confirm hours.


 All required textbooks and most other course materials are available through the Santa Ana College Don Bookstore.


Students can contact an online counselor at the Online Counseling site and schedule appointments. 

Financial Aid

Online and hybrid courses are just like any other course offered at Santa Ana College.  Students follow the same eligibility as determined by the Financial Aid Office.  Students must also abide by regular attendance and participation guidelines of the college and course instructor in online/hybrid courses. 

Forms are available on-line.  Completed forms can be dropped off in-person or mailed directly to the Financial Aid Office:
          Santa Ana College
          Financial Aid Office
          1530 W. 17th Street
           Santa Ana, California  92706

Financial Aid status verification and award acceptance is done through Web Advisor.  Checks are mailed to all students.  For individual assistance, Distance Education students should Email the Financial Aid Office at


Library electronic resources are available via Neally Library Remote Access.

SAC Nealley Library Hours*:
Monday - Thursday:  8:00 am - 8:00 pm
Friday:  9:00 am - 1:00 pm
Closed Saturday and Sunday 
* Fall and Spring hours.  Check the website or call (714) 564-6700 to verify operating hours, and for Summer, Intersession, and Holiday hours. 

Math Center

The Math Center is located in L-204 (2nd floor of the Library)
Math Center Hours*:
          Monday - Thursday: 9:00 am - 7:50 pm
          Friday:  10:00 am - 12:50 pm
          Saturday:  12:00 pm - 4:00 pm
* Hours are subject to change without notice, please call (714) 564-6678 to confirm operating hours, and for Summer, Intersession, and Holiday hours.
To receive Math Center assistance, online and hybrid math students should:
          * Call the Math Center at (714) 564-6678 
          * Press 5 for Online Student Assistance
          * A math tutor will ask you to provide your name, Web Advisor ID, Math course, and Instructor name.
          * The Math Center will assign a tutor when one becomes available, as is the case when students walk
             into the Math Center.

For more information on the Math Center, visit the website at:

The Learning Center

Directed Learning Activity (DLA)
If an instructor assigns a DLA(s) in the course, students will need to complete the DLA in the Learning Center and complete the following steps:
          * Email the Learning Center at with DLA number
          * The Learning Center will send an Email with the DLA attached
          * Email the completed DLA back to the Learning Center at
          * A Learning Center Instructor will review the submitted DLA, and will provide feedback via Email
          * The completed DLA work will be kept in a file at the Learning Center for the course Instructor

Tutoring is available for the same subjects for both classroom (traditional) and online/hybrid courses.

Tutoring is available at the Learning Center for the following subjects on a drop-in or walk-in basis:
          *All Communication Studies courses
          * All Foreign Language courses
          * All English, Reading, and EMLS courses
          * Writing for any topic / class
Tutoring is available at the Learning Center for the following subjects by appointment:
          * Human Development 107, 205, 220
          * Math (all except for Math 219)
          * Physics 109, 117, 210, 211, 217, 227, 237, 279, 289
          * Engineering 235, 250
          * Physical Science 117
          * Sociology 100
          * Anthropology 100
          * Political Science 100
          * Biology 109, 139, 149, 217, 229, 239, 249
          * Medical Assisting 051A, 052B

Tutoring for Online Students:
Tutoring Requests:  Contact the Learning Center by phone at (714) 564-6569 or by Email at  Provide the subject and course for the tutoring request.  A Learning Center Tutor will arrange a call back time for phone tutoring.
Writing Tutoring: Complete the  Learning Center Conferencing Intake and Evaluation Form.  Email the completed form to the Learning Center at

For more information on the Learning Center, visit the website at


NetTutor is a free to students, online, on demand tutoring service that is available in all online math courses, and other selected online courses.  Instructions on how to access and use NetTutor are provided in the courses using this resource. 

Wireless Network Access

Santa Ana College offers free wireless access to the Internet to currently enrolled students.  The wireless network is compatible with all mobile devices and laptops with Wi-Fi capabilities.  More information can be found on the wireless access on the website (, including a map of the wireless coverage, and detailed instructions.

Please note that each instructor may have rules for wireless and device use in class.  Check with the instructor for their policy.  Wireless access is a privilege SAC provides to current students.  Appropriate use of computers on campus is defined by Board of Trustees Policy BP7000 and Administrative Regulation AR7000.  Click the previous links to view the policies and regulations governing student use of computer resources, including wireless access to the Internet. 

To connect to the wireless network:
1.  Ensure that location is included within the wireless coverage area. 
2.  Detect the available wireless networks, and select SAC-Student.
3.  When prompted, enter your Web Advisor User ID and password. 
4.  If a certificate error is received, click "Accept" or "Continue" to connect to the wireless network.
5.  For more information about wireless access at SAC, see the website at, and click on "Getting Started for Students."

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