​​Self-Service is the web interface for the district's primary student information system. It offers convenient self-service capabilities for both faculty and students, enabling them to perform a variety of tasks. Faculty can review class rosters, manage waitlists, assign add authorizations, enter grades, print or export class rosters, and email students. Students can access features like financial aid information, registration, add or drop classes, course planning, ​course catalog, graduation overview, unofficial transcripts, upload documents,​ online payments, and more.​

• ​​​​​​Faculty ​Add Authorizations​

• Instructions (pdf)​
• FAQs (pdf)
• Video tutorial​
  
  

• ​​​Fraud Roster

• Video tutorial
  
  

• Faculty Drops

• Instructions (pdf)
  
• FAQs (pdf)
• Video tutorial​

• ​​​​​​Grading​​

• Instructions (pdf)
  
• FAQs (pdf)​
  
• Video tutorial​​
  
  

• Student View

• ​​​Student Profile & Registration (video)​
  
  

• ​​Addtional Manual​​​

• Faculty Manual (pdf)

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Resources Available on Self-Service


• Check My Email
• Contact Help Desk
• District Safety Report
• Purchase Parking Permits
• Report Student Conduct​​
• Web Attendance Tracking

​​​Single Sign-On Login Guide


​1. ​ Navigate to Self-Service Website


• You can access Self-Service using this link  http://sac.edu/selfservice.​
  - - OR - -
• ​​​Go to the Santa Ana College website and click SELF-SERVICE on the top menu.







2. ​ RSCCD Single Sing-Onn

You will be redirected to the Sign In page for RSCCD Single Sign-​On. Please follow these steps:

• ​Sign In: 
• Enter your username and password, then click “Sign In.”
• Optional: Check the box “Keep me signed in” to stay signed in.
  
  
• Username: ​Your username is your college-issued email address.​



• For Faculty or Staff Members​: The format for employees is typically:
  

• LastName_FirstName@sccollege.edu,
  
• LastName_FirstName@sac.edu, or
• LastName_FirstName@rsccd.edu
• Example: Smith_John@sac.edu​​




• For Students:  The format for students​ is typically:
• WebAdvisorID@student.sccollege.edu or
• WebAdvisorID@student.sac.edu
• ​Example: ab12345@student.sac.edu
  

Your Password is the one associated with your school account (e.g., for Canvas and Self-Service).

​

​


​Single Sign-On Login Errors​


​If you're receiving the error message "Incorrect user ID or password. Type the correct user ID and password, and try again," please follow these steps: 


​





​1. Verify Your Username:
Go to the Password Reset page​ and use the “Retrieve User Name” option. This will display your District email address, which serves as your Single Sign-on username.

For Students:

• ​Your username typically looks like this: ab12345@student.sac.edu or ab12345@student.sccollege.edu.
• ​Sometimes, students receive a "Welcome" email from the school, and the username in that email might end with @student.sac.edu or @student.sccollege.edu. If one doesn't work, try the other.
  
  

​For Faculty or Staff Members:

• ​​​​​Your username is your employee email address, which might look like this: LastName_FirstName@sac.edu, LastName_FirstName@sccollege.edu, or LastName_FirstName@rsccd.edu.
  
  

2. Reset Your Password:​
• ​If you need to reset your password, go to the Password Reset page and use the "Reset Password" option.
• After resetting your password, you should receive an email at your personal email address from HelpDesk@rsccd.edu with the subject line "RSCCD Password-Reset." If you can't find this email, please check your junk or spam folder.


3. Ensure Your Personal Email Is on File:

• ​To receive the password reset email, you must have a personal email address on file with us. Students can verify their email with SAC Admissions & Records or SCC Admissions & Records. Employees can check with People & Culture / Human Resources.



4. Need Help?

• Students: Contact the SAC Student Help Desk or SCC Student Help Desk​.
• Faculty​ or Staff Members: Contact the ITS Help ​Desk (Employees Only).​​

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