​​​​​Support & Contacts

Who do I contact if I cannot see my course on Canvas?

• Verify that you are registered for the course and have paid for it on Self-​​Service.

• If you can't access your course before the first day of class: Online courses are made available on the first day of class. While some instructors may provide access prior to the first day, it is at their discretion. Check Canvas on the first day of class to see if your course has been made available.

• If you can't access your course after the first day of class: Verify that you are registered for the course in Self-Service, and that you have not been dropped.  If you are registered, please contact the Distance Education Office by filling out the Support Request Form.

• If you recently registered for the course in Self-Service, it may take up to 6 hours after the registration was finalized for the course to appear on Canvas. If it has been more than 8 hours since the registration was completely processed, contact the Distance Education Office by filling out the Support Request Form. Be sure to include your Full Name, Course Name, Section Number, Student ID, and the Issue(s) to help ensure that we can respond to your request in a timely fashion.