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How to Refer for Services

The Disabled Students Programs & Services provides individualized accommodations and support services for students with disabilities.  Students, faculty, and staff can contact a DSPS Specialist to discuss referral options for a student that may need accommodations.  Confidentiality is maintained.

Closed Captioning Information


Communication Tips for Faculty

Due to the reliance on visual communication by a person with hearing loss, some adjustments to typical communication may be necessary.  the following suggestions should be considered for optimal communication access when working with a student who has a hearing loss and uses captioning in the classroom.
  • Use your natural patterns for speech enunciation and volume.  The  interpreter or student will let you know if information needs to be repeated.
  • If you walk about the classroom, please be aware of where the student and interpreter are in the room.  There may be cords and equipment in your path.
  • When students are focused on written class work, try to avoid speaking.  It is nearly impossible for a student to look down and read or write while watching the captioning.
  • If seating allows, arrange the classroom in a half circle or circle to encourage clearer communication between the deaf or hard of hearing student(s) and class peers.
  • For class participation, establish clear ground rules of turn taking and/or hand raising; comments that overlap can be difficult to follow for the student and/or the interpreter.
  • Repeat questions and statements made by students - as needed.
  • When communicating with the student one on one, speak directly to the student and not the interpreter.  Third party phrases such as "tell him/her" or "she/he can..." are not necessary.  If you are communicating with the student without the interpreter present, make sure to face the student directly, and ask the student how he or she would like to communicate.

Information for Instructors

  • If a student communicates that he/she has a disability and does not have documentation, please refer the student to the program.
  • If a student submits a letter requesting accommodations, but you cannot honor the accommodation please communicate this to the student and then contact DSPS professional to discuss other options, if any. 
  • In order to respect our student’s confidentiality we encourage professors to refrain from asking students their diagnosis or disability.
  • If you have concerns about a student and you are aware that he/she is in the DSPS Program, it is encouraged that you communicate your concerns to the student and discuss the student’s options with him/her.  If you want additional support you can also contact the DSPS professional your student is working with to discuss your concerns. 
  • Students in the DSPS Program are held to the same standards as other students.  Therefore, they are required to comply with the Student Code of Conduct. 
  • If you have any questions or concerns about the program, please feel free to contact the DSPS office at (714) 564-6295 or (714) 564-6264


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